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Family Rights Group

Organisation/Service Details

Organisation Details

Description of activity

Family Rights Group promotes policies and practices that keep children safe within their family and strengthen the family and community networks of those children who cannot live at home.

We campaign for families to have their voice heard, be treated fairly and get help early to prevent problems escalating.

We are a national charity that advises parents, grandparents, relatives and friends about their rights and options when social workers or courts make decisions about their children’s welfare. We work with parents whose children are in need, at risk or are in the care system and with wider family members and friends who are raising children (known as kinship carers).

Online advice service -
Visit our website for easy-to-follow, online advice. Features include an A-Z, FAQs, films, ‘top tips’ and legal advice sheets. You may also want to visit our advice forums, where parents and kinship carers (also known as family and friends carers) can get legal and practical advice on the child welfare system.

Freephone Telephone Advice Line - 0808 801 0366 (Monday to Friday 9.30am to 3pm)
Family Rights Group runs a free, independent and confidential advice service. We advise families when they are involved with children’s services or need their help. We provide advice for parents, grandparents, relatives and friends including kinship carers in England. Our expert advisers are all experienced lawyers, social workers or family rights advocates. They help families to understand the law and child welfare processes and their rights and options. And to better understand social work concerns. Textphone: If you are deaf, hard of hearing or speech impaired – please dial 18001 and then 0808 801 0366.

Organisation Contact Details

Contact Details

Contact Name
Free Advice Line

Address and Accessibility

Address Details

Venue Name
Family Rights Group
Address 1
Second Floor, The Print House
Address 2
18 Ashwin Street
E8 3DL


Please enter any further details about your accessibility / specialist support

If you are deaf, hard of hearing or speech impaired – please dial 18001 and then 0808 801 0366.
Family Rights Group is a member of Language Line and can provide access to an interpreter for non-English speaking callers.


Availability Details

Days and times of activity / opening
MondayFrom 9:30To 3Excluding Bank Holidays
TuesdayFrom 9:30To 3Excluding Bank Holidays
WednesdayFrom 9:30To 3Excluding Bank Holidays
ThursdayFrom 9:30To 3Excluding Bank Holidays
FridayFrom 9:30To 3Excluding Bank Holidays
When is the activity or service available
All Year Round
Description of Eligibility or Referral Criteria and Pathways (if applicable)

No referral required. Universal service - open to all.

Is there a cost for this service or activity


Which categories suit this organisation?

Support Services Organisations / Charities

Files and Documents

Additional useful information to download

File Attachments

Location Map


For a provision to be funded by the Local Authority, a child or young person will need to meet eligibility criteria and an assessment of need will be carried out to identify if provision is required.