Skip to main content

Who to contact

Who to contact

Contact us about  Team  Contact number(s) Email

Safeguarding / Child protection

If you have a safeguarding concern about a child, please contact the Single Point of Access.


Please do not use the enquiry form on this website for safeguarding concerns or queries about cases open to social care teams.

Single Point of Access (SPA) 01628 683150 


01344 351999

(Out of hours - Emergency Duty Team)

Single Point of Access referral form
Adoption enquiries Adopt Thames Valley 0800 731 0171
An opportunity for children and young people in care to discuss matters affecting their own life and the lives of other young people Children in Care Council (Kickback)
Apprenticeships for young people Way2Work service 020 883 16353
Contact your independent reviewing officer before a child in care review meeting Child protection team
Family Hubs  Family Hub team
Fostering  Achieving for Children Fostering 020 854 75355

FUEL Programme

FUEL coordinators  

For help with applying:

To register your interest: online form 

General enquiries about 2 year old funding  Early Years Team  01628 685959
General enquiries regarding 3 and 4 year old funding Early Years Team

07545 650457


07792 327949

Health visiting service

Health visiting team 0300 365 6523
Making a complaint or compliment about a service delivered by Achieving for Children Compliments and Complaints team
Raise a concern that an adult who works with children may have caused them or could cause them harm

Local Authority Designated Officer

020 891 7370 


07774 332675

School admissions


School admissions

01628 683870
School Centred Initial Teacher Training RBWM 

School Centred Initial Teacher Training

07710 913454  
School nursing 

RBWM School Nursing Service

03003 656523

School transport

RBWM Transport Team 01628 683800
Virtual School/College Achieving for Children Virtual School  020 8831 6037 Online contact form


If you still can't find the right person, then contact us using our enquiry form. Please do not report safeguarding concerns or send requests for information about children or specific cases using the general enquiry form. The correct way to do this is through the Single Point of Access referral form. If your referral requires a timely response, or you need guidance prior to completing the referral form, you should phone the Single Point of Access on 01628 683150. If you need to speak to someone urgently outside of office hours, please call the Emergency Duty Team on 01344 351999.