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About Health Visiting

This is a public health nursing service for residents of the Royal Borough of Windsor and Maidenhead. The team consists of specialist community public health nurses (also called ‘health visitors’), community nursery nurses and administrative staff.

The service provides:

  • expert information
  • assessments
  • interventions for babies, children and families

In addition to the universal provision to all clients, the service also supports first-time parents and families with children who have complex needs. Health visitors use a strengths-based model in order to empower parents to make decisions that affect their family’s health and well-being.

We are a community-based service which works alongside other professional services in order to provide the best possible start in life for each child.  These professional services include:

  • general practitioners
  • child development services
  • acute hospitals and maternity services
  • children’s centres, early years and voluntary organisations

Health visitors are the professional lead for the prevention and early intervention public health programme called the Healthy Child Programme (PDF) for 0–5 year olds.

The health visitor is a registered nurse or midwife with a postgraduate qualification in public health, focussing on subjects such as:

  • child development
  • child health
  • parenting strategies
  • breastfeeding
  • nutrition
  • postnatal depression
  • community support 

The community nursery nurse is qualified in early years and works alongside the health visitor, supporting families with children up to 5 years of age.

We offer a minimum of five core contacts to all clients, both in the home and at community venues and this is all part of the universal healthy child programme.  These contacts incorporate information, advice, support and interventions for children and their families from the late antenatal period right through to when your child goes to school.

Well baby clinics

Well baby clinics are held regularly across the Royal Borough of Windsor and Maidenhead, primarily at our Family Hubs, so that you can take your baby along and weigh them. You will also be able to discuss any worries or concerns with your health visiting team and obtain advice on topics such as weaning, breastfeeding and sleep routines.

Well baby clinic appointments do not need to be pre-booked and you are warmly welcome to 'drop in' to the venues and clinic times.  

Every Monday, 1-3pm
Riverside Family Hub, West Dean, Raymill Road West, Maidenhead SL6 7JB

Every Tuesday, 9.30-11.30am
The Manor Family Hub,off Hanover Way, Windsor SL4 5NW

Every Thursday, 9.30-11.00am
Datchet Family Hub, The Green, Datchet, SL3 9EJ (for Sat Navs use the following postcode: SL3 9ER)

Every Friday, 9.30-11.00am
Boyn Grove Library, Courthouse Road, Maidenhead, SL6 6JE.

First Wednesday of the month, 9.00-10.30am
Ascot Durning Library, High Street, Ascot, SL5 7JF

Nurture groups

Nurture groups are aimed at parents and their babies from birth to 12 months or when mobile.

We appreciate how daunting being a new parent can be. Our nurture groups are facilitated by our community nursery nurses, who are professionally trained in early years. The sessions are aimed at providing you with support, guidance and information about your little one. It also provides you with an opportunity to build new friendships with others who are on the same journey as yourself.  You can share the highs and the lows and gain a greater understanding about the new addition to your family.  We will also discuss subjects that will be relevant to you and your baby, such as weaning, safety in the home, mental health and wellbeing, dental care, basic first aid, benefits of play and developmental milestones.

Nurture groups do not require pre-booking and are held at our Family Hubs.

Every Monday, 10.00-11.30am
Riverside Family Hub, West Dean, Raymill Road West, Maidenhead SL6 7JB

Every Wednesday, 2.00-3.30pm
The Manor Family Hub, off Hanover Way, Windsor SL4 5NW

Every Friday, 10.00-11.30am
Datchet Family Hub, The Green, Datchet, SL3 9EJ (for Sat Navs use the following postcode: SL3 9ER)

Feedback about our service 

Achieving for Children is committed to providing the highest standards of care. We welcome your views on the services we provide.

If you would like to give informal feedback, a compliment, complaint or provide any suggestion, you can contact us. Email: [email protected]

If you wish to make a formal complaint, please email: [email protected]

Contact the health visiting service

If you wish to discuss any of your concerns, please phone the Duty Health Visitor on 0300 365 6523 (this is for non-urgent enquiries, please leave a message and we will get back to you within working hours or the following day). Alternatively, please email our service on [email protected]. If you have any urgent health issue, please contact your GP, NHS 111 or the Emergency Department of your local hospital.

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Care Quality Inspection (CQC) rating 

The Health Visiting Service received a 'Good' rating from a CQC inspection in November 2022. 

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