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Support for Families - The Family Hub Service

Community groups, clubs and support

In addition to the services provided by the Family Hubs, there is a wide range of community groups, clubs and support services available for children, young people and families. 

The following groups/support services are available across the borough:

For children and parents pre-birth to 5 years old. What we do: We provide health advice and support to all parents as soon as they have a baby. We offer home visits and developmental reviews and advice on topics such as feeding, sleeping and family wellbeing. Telephone: 0300 365 6523 Email: Web Address: Available via the Local Offer

Available to families living in Windsor and Maidenhead with a child aged 0 to 13 years and up to 18 years for Armed Service families. 

What we do: Family Friends is a charity providing short term support for families who are facing difficult times to enable them to get back on their feet. We offer individual and group support for children, evidenced- based parenting support, as well as practical and emotional support to families via our volunteer service.

Access: Direct phone line Telephone: 0300 800 1005 Email: Web Address:

RBWM Family Action is committed to making sure that caring is a positive experience for all their young carers. While they continue to provide care, young carers should be able to lead healthy and fulfilling lives. Family Action can support a young carer for 4 – 6 months. Families are able to re-refer to our service at any point as long as there continues to be a support need for a caring role within the family. 

Services include;

  • One to one support
  • Referrals and signposting
  • Targeted group work
  • Representation at meetings
  • Training for professionals

Contact email and direct website link is  Telephone: 01628 626991 

We help individuals and families affected by domestic abuse with confidential advice and support.

What we do: For adults: we offer refuge services, advocacy and outreach support, victim support groups which aim to help understanding and promote recovery. For children: we offer one-to-one support (5 to 18 years), group work and prevention programmes to schools.

Access: Direct phone line or via our contact form Contact us for Support | DASH Charity Telephone: 01753 549865 (helpline) Email: Web Address:

Our mission is to help and support anyone living with autism, their families, carers and professionals working with them in Berkshire.

What we do: We run events, workshops, outreach services, accessible social and leisure activities for people with autism, and specialist autism training and support for parents and professionals. We also have a free, confidential autism helpline service, available from 10 am - 1 pm from Monday to Friday (excluding bank holidays).

Access: Self-referral via our online contact form or email Telephone: 01189 594594 Email: Web Address:

We support parents and carers whose children or young people either have a diagnosis of autism or awaiting assessment. We provide social opportunities for children and young people with a diagnosis aged 9 - 25 years.

What we do: For parents and carers: Free one to one support and information about autism and strategies to help (TAG @ Home Service). Free parent training and regular local support groups. For children and young people: Special interest clubs for young people aged 9 - 25 years.

Access: Parents can self-refer. Telephone: 07423 636339 Email: Web Address:

Our mission is to provide specialist parenting support to parents and carers of children and young people with Special Needs, so that they can create positive change in their lives. What we do: We provide free specialist parenting programmes for Berkshire families (Autism, ADHD, Special Needs, Attachment, Sensory Processing), sleep clinics with one-to-one support where necessary, workshops and bespoke training for professionals, family events, help and advice services, the opportunity to meet other people in similar circumstances, and group support. All of the staff and trustees at PSC are parent/carers of children or young people with special needs and all the facilitators of our services have a professional background in Education, Health or Social Care. Telephone: 0118 986 3532 Email: Web Address: Home Page -

We support pupils in mainstream education aged 4 to 25 years with a diagnosis of autism.

What we do: We offer time limited support for students when in school such as life skills, social skills and curriculum support, as well as parent and staff training and support.

Access: Via your child’s school Telephone: 01628 625308 (Monday - Friday, 9.00 am - 12.00 pm) Email: Web Address:


Our service is freely accessible to all maintained primary schools. Academy, Middle and Secondary Schools may choose to purchase a tailored package.

What we do: We provide advice and bespoke training to school staff and direct pupil support in school for those with social, emotional, and behavioural needs.

Access: Via your child’s school and the Early Help Assessment/Request for a Service form, available here. Telephone: 01628 796688 Web Address: Available via the Local Offer

The service is available to under-18s living in Windsor and Maidenhead who are experiencing more serious mental health problems, disorders and illnesses.

What we do: We will work with the child and young people and their families to help reduce the impact these difficulties are having on their lives.

Access: Via schools or other professionals contact: Common Point of Entry (CPE) Telephone: 0300 365 0300 Web Address:

Online Our aim is to improve the emotional wellbeing and mental health of children and young people aged 11 to 19 years who are going through a difficult time.

What we do: We are a free online counselling service that offers emotional and mental health support to children and young people. We can help with lots of different problems, including family problems, eating disorders, loneliness, bullying, anxiety and depression.

Access: Via our website Email: (Register a username and password) Web Address:

For children and young people 12 to 25 years, parents, carers and all students in middle and secondary schools who have a school service in place.

What we do: We offer free and confidential counselling through an appointmentbased service, as well as running outreach programmes in schools, colleges and youth clubs.

Access: Direct phone line Telephone: 01628 636661 (Maidenhead, No. 22), 01753 842444 (Windsor, Youth Talk) Email: Web Address: 

‚ÄčCommunity groups within the Royal Borough of Windsor and Maidenhead - Please click here (opens in a pdf)