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School Support Service

Supporting Schools - Supporting Learners

The Royal Borough of Windsor and Maidenhead (RBWM)'s School Support Service, formerly the Teaching, Advisory and Support Service, is part of the Psychology, Wellbeing & School Support Service.

The central purpose of School Support is to work in partnership with schools and families to promote the inclusion, attainment and well-being of identified pupils across RBWM.

The aim is to improve the educational outcomes for all vulnerable pupils. We have advisory teaching staff with expertise in Special Educational Needs and Disabilities (SEND) as well as English as an Additional Language (EAL).

Various teaching approaches support staff and aim to improve the educational outcomes for pupils who have general and specific learning difficulties such as Dyslexia, as well as minority ethnic pupils, including new arrivals and children from Gypsy, Roma and Traveller backgrounds.

School Support for pupils with SEND is a core service that promotes the entitlement of all children to a broad, balanced and coherent curriculum. Our specialist advisory teachers work in partnership with primary and secondary schools to meet the needs of individual pupils and support mainstream provision for special educational needs in meeting statutory obligations.

School Support for pupils with EAL is a buy-back service for schools with the same aims of promoting entitlement of all children to a broad, balanced and coherent curriculum.


Contact School Support Service

Town Hall
St Ives Road
Berkshire, SL6 1RF


Tel: 01628 683220

We offer a range of INSET training courses to school staff in supporting pupils with EAL and SEND i.e. Dyslexia, Differentiation, Precision Teaching, etc and are happy to work with schools to develop and deliver training tailored to their needs.

We provide a service to primary and secondary schools in the Royal Borough of Windsor and Maidenhead. A core service is provided to all schools. However, there are additional charges for a range of assessments including a Dyslexia Assessment of £500.

We are happy for parents /carers to contact us. However, all referrals are made through schools for support and Diagnostic Assessment, i.e. Dyslexia, Learning Difficulties – English & Maths, Developmental Co-ordination Difficulties (Motor) and ICT.

Once a referral from a school has been received, we will acknowledge receipt within 4 working days. Referrals are placed on a waiting list and we will endeavour to arrange a mutually convenient time and date to undertake the assessment within 3 weeks of acknowledgement.