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SEND Local Offer Enquiries

SEND Local Offer Enquiries

Contact us about Team or service Contact Number(s) Email

Safeguarding / Child protection

If you have a safeguarding concern about a child, please contact the Single Point of Access.

 

Please do not use the enquiry form on this website for safeguarding concerns or queries about cases open to social care teams.

Single Point of Access (SPA)

01628 683150 or 

01344 351999

(Out of hours - Emergency Duty Team)

Single Point of Access referral form
Adult Social Care Optalis 01628 683744 adultsocialcarefrontdoor@rbwm.gov.uk
Confidential information, advice and support to children and young people with SEND up to age 25, and their parents and/or carers

Information, Advice and Support Service (IAS)

01628 683182 ias@rbwm.gov.uk
Early Help services for children, young people and families

Early Help Hub

01628 685976 ehhub@achievingforchildren.org.uk

Educational psychology support for children, young people, parents/carers and schools

Educational Psychology Service

07926 075218 edpsych@achievingforchildren.org.uk
Healthcare referrals Berkshire Healthcare Children, Young People and Families services   Referral forms
Healthcare support for children, young people and families

Berkshire Healthcare Children, Young People and Families services 

 

Enquiry form
Joining a group of parent carers who have a child or young person with SEND

SEND Voices RBWM - Parent Carer Forum

  info@svrbwm.org.uk
Routes into housing, including how to apply for social housing, shared ownership schemes and options for private housing

Housing Options team

01628 683803 housing@rbwm.gov.uk
Financial support for children and young people with special educational needs and disabilities  Children and Young People's Disability Service (CYPDS) finance team   cypdsfinance@achievingforchildren.org.uk 
If you need to speak to a Social Worker outside normal office hours Emergency Duty Service 01344 786543  

Preparing for Adulthood (PfA) and Employment

Children and Young People's Disability Service (CYPDS)

07784 361267

 

07783 806246

cypds@achievingforchildren.org.uk
Raising awareness around mental health and emotional wellbeing

Wellbeing team

07926 075218 edpsych@achievingforchildren.org.uk

School nursing

RBWM School Nursing Service

0300 365 6523 school.nursing@achievingforchildren.org.uk
Support for children attending mainstream schools with a range of behaviour issues  Behaviour Support team  01628 796688 ehhub@achievingforchildren.org.uk

Support for children and young people with special educational needs and disabilities as well as those who have or need an Education, Health and Care plan

Children and Young People's Disability Service (CYPDS) 

07784 361267

 

07783 806246

cypds@achievingforchildren.org.uk
Support children and young people who experience difficulties (for example, anxiety) attending school

Emotionally Related School Avoidance (ERSA) co-coordinator 

  ersa@achievingforchildren.org.uk
Support regular attendance at school

Education Welfare Service

  edu.welfare@achievingforchildren.org.uk
Support the inclusion of children with special educational needs in early years settings Early Years Inclusion Service 07926 075218 edpsych@achievingforchildren.org.uk 
Supporting educational outcomes for vulnerable pupils Specialist Advisory Teacher Service   Kelly.Nash@achievingforchildren.org.uk
Young people who are experiencing difficulties with their mental health

Mental Health Services (CAMHS)

0300 365 1234 Online referral form

 

If you still can't find the right person, then contact us using our enquiry form. Please do not report safeguarding concerns or send requests for information about children or specific cases using the general enquiry form. The correct way to do this is through the Single Point of Access referral form. If your referral requires a timely response, or you need guidance prior to completing the referral form, you should phone the Single Point of Access on 01628 683150. If you need to speak to someone urgently outside of office hours, please call the Emergency Duty Team on 01344 351999.