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The Single Point of Access (SPA) and Early Help Hub (EHH) is the single point of contact for all safeguarding and wellbeing concerns regarding children and young people in The Royal Borough of Windsor and Maidenhead (RBWM).

Safeguarding Disabled Children's Policy (pdf)

It does this by:

  • Acting as a “front door” to manage all safeguarding referrals including the undertaking of Child Protection investigations where required,
  • Acting as a “front door” to Early Help Hub,

The SPA and Early Help Hub are designed to meet the two key principles of effective safeguarding as defined by Working Together 2015:

  • Safeguarding is everyone’s responsibility: for services to be effective each professional and organisation should play their full part; and
  • A child-centred approach: for services to be effective they should be based on a clear understanding of the needs and views of children.

If you consider a child is in immediate danger, phone Police emergency number on 999.

Contact the Single Point of Access

Phone: 01628 683150 or 01344 786543 (Out of hours- Emergency Duty Team)



Town Hall
St. Ives Road
BerkshirePostcodeSL6 1RF

If you would like to contact the Local Safeguarding Childrens Board (LSCB) click below

LSCB more information